Shipping policy

Last updated: April 18, 2026

DESTINATION

We currently ship within the United States only.
We do not ship to Alaska, Hawaii, Puerto Rico, or military addresses (APO/FPO).

PROCESSING TIME

All orders are processed within 1–3 business days.

DELIVERY TIME

Estimated delivery time is 14–30 business days.
Delivery times are estimates and are not guaranteed.

SHIPPING COSTS

Shipping costs are displayed at checkout.
We may offer free shipping on selected orders or promotions.

DELIVERY CONDITIONS

Orders are delivered via freight carriers to the nearest accessible location (curbside or driveway).
You are responsible for ensuring access for delivery.

INSPECTION UPON DELIVERY

You must inspect the package upon delivery.
If the item is visibly damaged, you must note it on the carrier’s delivery receipt before signing.
Failure to do so may affect your ability to claim damages.

DELAYS

Delays may occur due to international shipping, customs processing, or carrier-related issues.
We are not responsible for delays beyond our control.

ORDER TRACKING

You will receive email updates throughout the shipping process, including tracking information once your order ships.

INCORRECT ADDRESS

Please ensure your shipping information is accurate.
We are not responsible for orders shipped to incorrect addresses provided at checkout.

CONTACT

📧 contact@rivelor.com
We respond within 24–48 business hours.